DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

10 Reviews

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SERVICE VISIT

GM Allen was Incredible, Very Knowledgable,, George the Salesman Very Helpful, Service Manager Ryan is Very Good and Very Helpful when Needed… I believe Aloha Kia Kona is a Very Good Option to Do Business Salesman Very Helpful, Service Manager Ryan is Very Good and Very Helpful when Needed… I believe Aloha Kia Kona is a Very Good Option to Do Business With… I have been doing Business Exclusively with Aloha Kia Kona for 5 Years… More

SALES VISIT - NEW

No doubt the people here are friendly but I can't get past the fact that vehicles are priced well over MSRP. For example I was looking at a Seltos. I asked the dealer for the Trim for a 'Starbright Yello past the fact that vehicles are priced well over MSRP. For example I was looking at a Seltos. I asked the dealer for the Trim for a 'Starbright Yellow' Seltos and he looked at the label and told me it was the 'S' Trim. I then asked the price on it and he said $32,000.00. Now that's crazy, MSRP is $24,005 including the freight charge to get it to this Island. Keep in mind this is FWD so there's no way the over charge could include AWD which is only $1,500 extra anyways. But regardless it's only FWD and to put things more into perspective if I was to ADD every accessory and add-on possible to the vehicle it should only come up to $26,910.00. I don't have to take in to account taxes and fees because the sticker price is minus that so it's $32,000.00 not including the taxes and fees. So how is it jumping up from $26,910 to $32,000? That's $5,090 over MSRP. I understand dealers have to make money off a deal but $5,090 over? Really? Nah I rather take my business else where and to make matters worse the 'Nightfall' Trim was same price as the 'S' Trim $32,000? How does that make any sense? This dealership needs to get their numbers right, they may have others fooled who don't do their research but there is a select few who do, do their research and let me tell you word of mouth does effect a business. PLEASE everyone do your RESEARCH.Aloha🤙🏼 More

SERVICE VISIT

Service recall and oil changeHelped by JJ SanchisHonest Service recall and oil changeHelped by JJ SanchisHonest and Professional Set up an appointment, they said 1 1/2 to 2 hours. It was done on time Service recall and oil changeHelped by JJ SanchisHonest and Professional Set up an appointment, they said 1 1/2 to 2 hours. It was done on time with a big plus, they washed my car, guess they couldn’t stand a dirty Kia Soul LOL. Thanks for the service, see you for my next service needs. More

SALES VISIT - USED

My wife needed a new, reliable car to get to work, and we found one at Aloha Kia Kona. Hot Cakes was with us from the moment we stepped on the lot until we left with the car my wife loved. He is knowledgeabl found one at Aloha Kia Kona. Hot Cakes was with us from the moment we stepped on the lot until we left with the car my wife loved. He is knowledgeable, friendly, professional, a really good local bruddah. I recommend you look for Hot Cakes when you visit Aloha Kia Kona, he and Allan will do all they can to get you into a car you want. Definitely a 5 star experience! More

Apr 28, 2021 -

SALES VISIT - NEW

Glenn and Allan is HELLA mazin and smooth. GO see them at Aloha Kia Kona. $$$ it was a smooth process and a very good deal. Aloha Kia Kona. $$$ it was a smooth process and a very good deal. More

Mar 02, 2021 -

SALES VISIT - NEW

Fast and helpful service to find a car that we liked and fit our needs. Highly recommend Allan and Glen for Awesome service! Beyond grateful! fit our needs. Highly recommend Allan and Glen for Awesome service! Beyond grateful! More

Mar 02, 2021 -

SALES VISIT - USED

Good customer service,quick response hotcakes is one of the best salesman we dealt with very enthusiastic love it and Allan he also is the best quick in and out all I gotta say hotcakes and Allan they wil the best salesman we dealt with very enthusiastic love it and Allan he also is the best quick in and out all I gotta say hotcakes and Allan they will go above and beyond for you Mahalo plenty More

Mar 02, 2021 -

SALES VISIT - NEW

Amazing people with quality service. Allan and hot cakes know how to lay it down. Big mahalo. Thanks for the quick purchase. U da best! know how to lay it down. Big mahalo. Thanks for the quick purchase. U da best! More

Jan 15, 2021 -

SALES VISIT - USED

Best service I’ve ever had! So smooth and fast. I told them exactly what I was looking for and they came through on everything! them exactly what I was looking for and they came through on everything! More

Jan 15, 2021 -

SALES VISIT - USED

Brendon was very easy to work with. He never made us feel we were under pressure to make a decision and he even helped us apply for auto insurance! we were under pressure to make a decision and he even helped us apply for auto insurance! More

Jan 15, 2021 -